Free shipping is valid for online orders only within the continental United States and cannot be applied to purchases being shipped to Alaska, Hawaii, US Territories or APO/FRO addresses. Free shipping and discounts cannot be applied to previous purchases.
For all other orders, shipping is automatically calculated prior to submitting your payment information. To calculate the cost of shipping, you may begin the check-out process, which will give you a list of available shipping options and their prices. We are unable to ship to PO Boxes at this time.
Orders generally ship within 2 business days after receiving your order. Shipping time varies by service.
Exceptions: Orders shipping to Alaska and Hawaii will require an additional business day to arrive. Standard shipping is not available for orders shipping to Alaska or Hawaii. To place an order outside the US or Canada, please contact us at firstname.lastname@example.org.
Note: Additional duties and brokers' fees apply to orders shipping to Canada. These are automatically factored into your order total. We will notify you of any changes prior to shipping your order.
We offer easy returns! If you're not 100% satisfied with your order, we’d be happy to offer you a full refund of your purchase price, provided that returned items are in their original condition. We provide a credit for shipping charges only for orders that shipped incorrectly or were damaged during delivery. Shipping costs for all other returns are not refundable.
To return an item, email email@example.com (within 30 days of your purchase) and you will be provided with a return authorization number. Please return the merchandise in its original packaging and in saleable condition to:
2700 W Commodore Way
Seattle WA 98199